Transparent Organisational Communication
Platform: Diagnostic Hub
Category: Emotional Intelligence & Communication
Implementation Level: Organisation
Definition
The extent to which an organisation is open, accountable, and honest in its communications with stakeholders, particularly employees, by encouraging participation, sharing substantial information, providing balanced reports for accountability, and being open to scrutiny.
Factors
Communication efforts are participative
Encouraging and allowing public/stakeholder participation in organisational decision-making.
Communication efforts provide substantial information
Sharing relevant, timely, and accurate information that enables stakeholders to make informed decisions.
Communication efforts provide accountability
Providing balanced reports (positive and negative) that hold the organisation accountable for its actions.