Organisational Knowledge Capability
Platform: Diagnostic Hub
Category: Organisational Structure
Implementation Level: Organisation
Instrument Bundle: Test
Definition
The organisation's overall ability to create, share, and apply knowledge effectively to enhance innovation, adaptability, and performance.
Factors
Cultural knowledge capability
The shared norms and values that encourage knowledge recognition, appreciation, and sharing among employees.
Structural knowledge capability
The systems, structures, and processes that support knowledge creation and sharing across functions.
Human knowledge capability
The skills, behaviours, and communication competencies of employees that enable knowledge sharing and understanding across roles.
Technical knowledge capability
The extent to which technology enables knowledge storage, retrieval, and collaboration across the organisation.