Work Design Questionnaire
Platform: Diagnostic Hub
Category: Organisational Structure
Implementation Level: Organisation
Definition
Measures the characteristics of jobs that influence motivation, satisfaction, performance, and employee well-being through the design of tasks, knowledge demands, social environment, and physical context.
Factors
Task Characteristics
Captures how the structure and content of work influence employee ownership, meaningfulness, and internal motivation.
Knowledge Characteristics
Reflects the cognitive and skill demands placed on employees to perform effectively and engage in problem-solving, decision-making, and innovation.
Social Characteristics
Measures the degree of social interaction, collaboration, and feedback available in the job, affecting belonging, cooperation, and engagement.
Work Context
Captures the physical and environmental context of the job, including comfort, safety, and the tools and technology used.
Autonomy
Freedom to decide how, when, and what methods to use in completing work.
Task Variety
Performing a wide range of different tasks requiring diverse activities.
Task Significance
The job’s meaningful impact on others inside or outside the organisation.
Task Identity
Opportunity to complete a whole, identifiable piece of work from start to finish.
Feedback From Job
Direct, clear performance information from the work itself.
Job Complexity
Requirement for cognitive effort, analysis, and handling multiple demands.
Information Processing
Need to monitor, analyse, and think deeply about data and situations.
Problem Solving
Requirement for creativity and unique solutions to non-routine problems.
Skill Variety
Use of diverse, high-level skills to complete work.
Specialisation
Depth and focus in a specific domain of expertise or tools.
Social Support
Availability of caring, friendly, and welfare-focused relationships at work.
Interdependence
Mutual reliance on others to complete work tasks.
Interaction Outside Organisation
Frequency and depth of contact with external stakeholders.
Feedback from Others
Performance information received from managers or coworkers.
Ergonomics
Physical comfort, safety, cleanliness, and environmental quality.
Physical Demands
Muscular strength and endurance required.
Work Conditions
Environmental safety, cleanliness, noise, and climate.
Equipment Use
Variety, complexity, and learning curve of tools/technology.