Perceived Organisational Justice
Platform: Diagnostic Hub
Category: Ethics & Integrity
Implementation Level: Organisation
Definition
Organisational justice reflects perceptions of fairness in decision outcomes (distributive), processes (procedural), interpersonal treatment (interpersonal), and explanations (informational).
Factors
Procedural justice
Fairness of processes leading to outcomes, including voice, consistency, bias suppression, accuracy, correctability, and ethicality.
Distributive justice
Fairness of decision outcomes, consistent with norms like equity or equality.
Interpersonal justice
Quality of interpersonal treatment, including respect, propriety, and refraining from improper remarks.
Informational justice
Adequacy of explanations, including thoroughness, reasonableness, timeliness, and tailoring to concerns.