Organisational Learning Capacity
Platform: Diagnostic Hub
Category: Team Effectiveness
Implementation Level: Organisation
Definition
The organisational and managerial characteristics or factors that facilitate the organisational learning process or allow an organisation to learn.
Factors
Experimentation
Degree to which new ideas and suggestions are attended to and dealt with sympathetically.
Risk taking
Tolerance of ambiguity, uncertainty, and errors.
Interaction with the external environment
Scope of relationships with the external environment.
Dialogue
Sustained collective inquiry into the processes, assumptions, and certainties that make up everyday experience.
Participative decision making
Level of influence employees have in the decision-making process.